By Choosing to carry out a repair through toms computers you are agreeing to the below, you will also be asked to fill out one of the below on arrival.
I authorize Tom’s Computers technician(s) to perform repair work on my electronic device. I understand that Tom’s Computers technicians learnt to perform work on electronic devices however Toms Computer’s is not an authorized service dealer. Further, I agree to release, indemnify, and hold Tom’s Computers or the drop off point from liability for any claims or damages of any kind or description that may arise from any repair work performed on my electronic device.
I understand that Tom’s Computers is not responsible for any data loss which may occur as a result of work done on my electronic device. I also understand that I am responsible for backing up my device before allowing any repair to be performed in the event of any data loss and hardware or software failure.
I understand that Tom’s Computers will not browse through any personal, private or confidential information or data; however, technicians may inadvertently see data during the course of their work. I understand that any confidential data should be removed from the device prior to having repair work performed on the device.
I understand that if I leave my device with Tom’s Computers and make no effort to collect it will be recycled..
The password or pattern code must be available or deactivated upon repair to mobile device. I understand that repairs or technical support performed by Tom’s Computers may void manufacturer warranties, especially in the case of iOS device repairs.
Tom’s Computers do not assume any liability or warranty in the event that the manufacturer warranties are voided but may, at its sole discretion, offer its own warranty on the parts and/or services performed. We offer 30 day warranty on LCD/Digitizers and all other repairs. And a 90 day labour warranty. Warranty does not cover cracked glass or water damage to device.
Phone Details:
Device Make (e.g.Apple, Samsung, etc…):_______________ Model (e.g. iPhone 6):_______________
Phone Number of phone being repaired: ___________________ Passcode (for testing): __________
Reason for Repair: __________________________________________________________________
Your Details:
First Name: _____________________________ Last Name: _________________________________
Address: __________________________________________________________________________
Email Address: ___________________________ Alternate Phone Number: ____________________
By Signing below, you are eligible for warranty and agree to all of the above:
Signature: _________________________________________________Date:_________________ We look forward to get your device working for you.