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Device Doctors Trust Pilot

Home Tech Support

Our technicians come straight to your door to offer on-site & Home Tech Support. We are fully trained, solve issues quickly and make sure you fully understand what it is we are doing.
We come to you
5-Star Rated
Fully Trained

We come to you

We come to you to you with no additional call out charge

Top-Quality Service

Device Doctors technicians are fully trained, friendly and sort issues efficiently.

5-Star Rated

Device Doctors have over 500 5-Star reviews, giving you complete peace of mind when it comes to using one of our technicians.

What our customers say about Home Tech Support:

What a fantastic service! Whole repair took just over an hour and was done in a van in the driveway. They handed the phone back to me and it was like it was brand new! No marks or scratches anywhere! So pleased with this 🙂
Carole CaroleB
Carole CaroleB
Thank you Device Doctors! Started with your article reminding us all that we need to keep updated and secure ... my PC was 9yrs old, wouldn't upgrade to Windows 11 (10 obsolete in a few years) and soooo slow! Most of transferring to my new laptop worked fine, but Outlook did not want to communicate with my provider (TalkTalk, despite it's reputation I have been extremely happy with) Graham worked through the issue and I now have a whizzy machine up and running. Thank you guys!
Karen Hill
Karen Hill
Really pleased with service received. My ipad screen was badly broken but they were able to fix it. Very polite and reasonable price.
Always found the team helpful and competitive.
ryan mccann
ryan mccann
A tricky job with some parts that wouldn’t play ball first time around. The team at Device Doctors came back out and wouldn’t let up until my IPhone 12pro was functioning fully. Customer service & after care is spot on!
Paul Hashmi
Paul Hashmi
I Highly recommend these guys. they came along and fixed my sons IPad pro 12.9 inch, that was nearly folded over. They where professional and got the job done in a reasonable amount of time for the job at hand. I was slightly dubious when calling that they asked for a deposit and they where a mobile service but the guy that took the booking waved the deposit on the understanding that I would be going ahead with the work. Great company and will use them again. Buy with confidence.
Incredible service, very informative and polite people, absolutely no nonsense. Well worth the money as they use only the best quality parts. Couldn’t recommend any higher.
cesar vasquez
cesar vasquez
Absolutely brilliant service. They are very fast and reliable. 100% will come back here If I have any issues with my electronics in the future
Dana Fisher
Dana Fisher
Provided an excellent service, above and beyond. Thank you from all of Us at Applecarte Distribution for making our tech a little more useable! Excellent service.

Device Doctors Home Tech Support-
Why do our customers choose us?

Device Doctor’s goal is to get you sorted as quickly as possible but also to make sure you are fully aware of what we are doing. To achieve this we only send out the very best technicians who have a wealth of experience in both sorting issues in a quick and friendly manner.

We work and have grown this portion of the business solely on the basis that if we do a good job for you, you’ll use us again and hopefully you tell your friends too. We are privileged to be able to back that up with our over 500 5-Star Reviews.

Home Support Session devices.
Tom one of our technicians with a brand new Asus AIO to replace our customer’s old machine, all transferred during a Home Support Session.

What services do we commonly offer in our Home Tech Support?

  • Tuition – Helping you to get the most out of your devices.
  • Email Support – Email client and server issues resolution.
  • Printer Setup and Support – We can help you setup and use any model of printer.
  • Password management and recovery – Passwords can be a nightmare, we can help you reset them, and advise on how to store them safely.
  • Network strength and speed improvements – Making sure all devices are able to access your netowork quickly and everywhere round the house.
  • Upgrade advice and sales – We can advise on and help upgrade you to a new machine.
  • New device upgrades and file transfers – We can backup and restore your old files to transfer to a new machine or keep safe.
  • File backup setup – We can help you set incremental backups either to the cloud or an external drive.

Home Tech Support

Our Charges (inclusive of VAT):

We are very competitively priced when it comes to offering you the very best service possible. These are guide times, we only charge for the time we are there.

30 Minutes Support – £59

Great for setting up most printers and for sorting quick issues you may be facing.

1 Hours Support – £79

Our most popular support session time is useful for tuition, complex email support and lots more.

2 Hours+ – £79 1st Hour, £70ph onwards.

Commonly needed when transferring large amounts of files or completely setting up a new device/ network.

Our Other Services

Click on any of the below to find out more

Computer and Laptop – Repairs, Upgrades, Sales and Setup.

We are specialists in both Windows and Mac operating systems. Therefore we can repair or upgrade your computer or sell and help you to set up a new one.

Tech Support / Tuition in your home.

From dodgy printers to emails not working as they should sometimes your tech can go wrong. As a result, our fully trained technicians come out to your home to sort out any issues you may be having.

Business IT Support

We offer affordable outsourced IT support for businesses. Hence taking the worry away from your IT.

Phone and Tablet Repairs

Device Doctors bring phone and tablet repairs straight to your home or workplace. We fix your device in the back of our fully kitted out vans.

Device Sales

Being specialists in technology allows us to sell the very best devices, each device hand-tested and with our 12-month Device Doctors warranty.

Smart Homes & Security

Device Doctors offer the support and setup of both smart home devices and home security.

1 Support Session = 1 Tree

Our climate change pledge

For each support session, with the help of Tree-Nation, we will be planting a tree called a Dalbergia sissoo or Indian Rosewood, in Nepal. These trees reach 20-30m tall and have a lifetime CO2 offset of over half a ton at 580KG. We will be planting as part of the Eden Projects, which began in 2015 and has a main focus on restoring forests in areas of critical importance and improving local livelihoods.

The cost of repair will not change as a result of this, we just want to make sure we are both offsetting our companies emissions and helping to make a difference!

Photo of Bhima Sharu, one of the nursery directors leading the plantation activities.