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Device Doctors Trust Pilot

Reliable IT Solutions for Parish Councils

At Device Doctors, we specialise in providing tailored IT support to parish councils. We understand the unique challenges councils face, from maintaining secure systems to managing costs effectively. Our goal is to deliver seamless, reliable, and secure IT solutions so you can focus on serving your community.


Why Councils Choose Device Doctors

  • Competitive and Transparent Pricing
    • Fixed Costs: We offer stable pricing with no surprise increases unless it’s for a service you’ve specifically requested.
    • Budget-Friendly: Many councils who’ve switched to us have found we beat their existing providers’ quotes, often saving significant amounts without compromising on quality.
    • No Hidden Fees: Clear, upfront costs for full transparency.
  • Comprehensive Cybersecurity
    • Fully managed protection to keep council systems compliant and secure from modern threats.
    • Support for GDPR and audit requirements, ensuring sensitive data remains safe.
    • Tools like file activity tracking, email monitoring, and audit log retention to meet all compliance needs.
  • Exceptional Service
    • We pride ourselves on quick response times, ensuring minimal disruption to council operations.
    • Dedicated support for councillors and staff, whether it’s day-to-day IT help or urgent issue resolution.
    • Trusted by councils across West Sussex, East Sussex, Hampshire, Surrey, and beyond.
  • Seamless Transition
    • Transitioning to our services is straightforward, with no interruption to your current systems.
    • For councils already using Microsoft solutions, our takeover process is quick and hassle-free.

Our Services for Parish Councils

  • Unlimited IT Support: Cost-effective annual agreements for unlimited support, ensuring councillors and staff always have help when needed.
  • Remote Monitoring & Endpoint Protection: Advanced tools to monitor device health and security, proactively preventing issues before they arise.
  • Audit and Compliance Support: Optional services to assist with GDPR compliance, including data tracking and rapid account management.
  • Microsoft Licenses: Support for Business Standard, Business Basic, and other Microsoft services, ensuring smooth operations and optimised costs.
  • Broadband and Phone Solutions: Affordable, reliable telecom services to keep your council connected.
  • Web Hosting: Flexible hosting options, from basic to fully managed, with seamless transfers handled by our team.

What Councils Say About Us

“I am delighted to recommend Tom and his team at Device Doctors for their outstanding IT services. They consistently deliver excellent support, from installing new IT equipment to ensuring all devices and systems are secure. Their expertise and attention to detail give great peace of mind, particularly in maintaining the safety of sensitive data. Additionally, their backup services are second to none. The team is professional, reliable, and always ready to go the extra mile to ensure smooth operations. I wholeheartedly recommend Device Doctors for anyone needing dependable, high-quality IT support.”

Tracey Glithero, Clerk, East Wittering and Bracklesham Parish Council

1 Years Support = 10 Trees

Our climate change pledge

For each support session, with the help of Tree-Nation, we will be planting a tree called a Dalbergia sissoo or Indian Rosewood, in Nepal. These trees reach 20-30m tall and have a lifetime CO2 offset of over half a ton at 580KG. We will be planting as part of the Eden Projects, which began in 2015 and has a main focus on restoring forests in areas of critical importance and improving local livelihoods.

The cost of repair will not change as a result of this, we just want to make sure we are both offsetting our companies emissions and helping to make a difference!

Photo of Bhima Sharu, one of the nursery directors leading the plantation activities.